Due to the nature of digital goods and instant delivery services, all products sold on KEYGIF (including but not limited to game keys, gift cards, and subscriptions) are considered final and non-refundable once delivered.
When a digital code is issued and displayed or sent to the customer, it is deemed successfully delivered and cannot be withdrawn, canceled, or exchanged. All customers acknowledge and accept this policy upon completing their purchase.
KEYGIF guarantees that every code sold on the platform is official, verified, and activation-ready, sourced directly from authorized distributors and publishers.
What if my code doesn’t work?
If a product activation fails due to reasons not related to:
Region restrictions
User error
Platform restrictions
Incorrect account type or country settings
… please contact our Live Support Team for investigation and resolution. We’re gamers too—we’ll do our best to help.
Before purchasing, please remember:
✅ Check the region of the product matches your account
✅ Verify platform compatibility (Steam, PlayStation, Xbox, Nintendo, etc.)
✅ Ensure you have a valid account in the required region
✅ Read the product description carefully ,it’s there to help you
If you have any further questions, you can reach us anytime via Live Support or email at contact@keygif.com.
